About Me
As a seasoned Presales Solutions Architect and Technical Consultant, I have a proven track record of assisting clients with Learning Management Systems (LMS), eCommerce platforms, Analytics implementations, and optimizing Customer Identity and Access Management. Leveraging my expertise in these areas, I craft tailored demonstrations and solutions that enhance organizational efficiency, streamline processes, and drive business growth. I take pride in my ability to understand the unique needs of each client and translate them into practical and effective technical strategies. With a customer-centric approach, I consistently deliver exceptional results that align with the client's long-term objectives.
- Name: Ben Young
- LinkedIn: benjamin-young
- City: Vancouver, Canada
Million dollars worth of total revenue secured through strategic contributions to the sales process
Types of highly robust applications expertly supported
Years of experience and counting driving innovative solutions in the technology industry
Webinars and speaking opportunities presented and continually expanding
Skills
Demonstration
Communication
Project Management
Presentations
Active Listening
Teamwork
Problem Solving
Technical Discovery
Web Development
HTML
CSS
JavaScript
Experience
Driven by Hard Work, Dedicated to Helping People: A Technical Solutions Consultants Journey of Impact and Growth.
Career Accomplishments
Ben Young
With 17+ years of expertise in the tech industry, I specialize in architecting solutions for Learning Management Systems, extracting value with insightful analytics, growing business with eCommerce, and streamlining Customer Identity and Access Management. My approach integrates cutting-edge technology with strategic vision to drive transformative outcomes for organizations.
- Contributed to winning over 125 opportunities by leading product demonstrations, technical discussions, building proof of concepts (POCs), and responding to RFPs.
- Played a key role in go-to-market activities for 3 products, collaborating on impactful content like webinars, demos, datasheets, website content, workshops, and gathering client feedback, driving a 30% increase in new business.
- Guided the closing of a $1.34M deal by conducting over 100 hours of strategic consulting sessions and drafting an SOW for professional services to solve client challenges and foster technology modernization.
- Reduce the time spent setting up a theme for a client by 75% by directing the agile development of a user-centric configurable theme with the ability to apply branding changes.
Education
Associate Certificate, Project Management
Jun 2016 - Mar 2020
British Columbia Institute of Technology (BCIT), BC, Canada
The skills learned provide knowledge and expertise that build coordination, organization, and management skills applicable to any position.
Diploma, Multimedia Production
Sep 2002 - Dec 2003
Lethbridge College, AB, Canada
Multimedia developers are the masters behind moments of magic experienced on various devices. This technology-based program teaches skills to blend audio, video, and graphics in a digital environment.
Accreditations and Certifications
- Nov 2022 – Exp Nov 2025 | AWS Certified Solutions Architect – Associate
- Nov 2021 | AWS Partner: Accreditation (Technical)
- May 2016 - Exp May 2024 | Certified Scrum Product Owner (CSPO)
Professional Experience
Senior Presales Solutions Architect
Sep 2015 - Present
Lambda Solutions, Vancouver, Canada
Drive the technical solutions for clients, build proofs of concept, lead demonstrations, and enable sales associates as well as partner teams to show how clients can achieve their goals through innovative solutions. Aligning with product and RnD teams on future roadmaps while championing the client's voice by contributing feedback on trends.
Team Leader, Application Services
Jan 2011 - Sep 2015
Lambda Solutions, Vancouver, Canada
Directed the professional service team in delivering high-impact initiatives to onboard and support clients. Responsible for the planning, design, and management of workflows to ensure clients receive high-quality and consistent service.
Multimedia Developer
Aug 2006 - Jan 2011
Lambda Solutions, Vancouver, Canada
Built incredible client-facing websites and interactive training games by creating beautiful and fast web standards code (HTML, CSS, PHP, and JavaScript). Collaborated with clients, instructional designers, and product managers to produce wireframes, edit rich media, and design intuitive interactive experiences.
Process
Builder at Heart - in the workplace and life.
Research
Dive deep into gathering requirements, collect feedback, understand the challenges, and empathize with the person expressing their needs. Identify opportunities to deliver value and define functional specifications that lay the groundwork for a tailored solution.
Design
Create intricate designs and plans that blend cutting-edge technology with a person's unique requirements, ensuring alignment with needs and building a strategic project blueprint for a scalable and reliable solution.
Build
Translate architectural visions into reality by orchestrating the integration of components and the implementation process to deliver a functional and intuitive solution.
Refine
Continuously optimize the solution by analyzing performance metrics, fine-tuning components, responding to feedback, and proactively adapting to evolving business needs and industry advancements.
My Portfolio
Explore the projects I've worked on.
- All
- LMS
- Analytics
- eCommerce
- CIAM
